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 UBI Humax IR-ACE II STB ManualClick here for the UBI Humax IR-ACE II STB Manual.
- How do I set up the UBI Humax STB?
By using this guide  you can set up the UBI Humax STB to view the UBI channels and also all the Free-To-Air channels available on Optus D2.
Note:
- It is advisable not to use the Public Free-To-Air channels if you are sharing a dish
- UBI World TV is not responsible for the Public Free-To-Air channels from Channel 500 and upwards, and are broadcasted by a third party
- UBI World TV does not guarantee that you will be able to access the Public Free-To-Air channels and is equipment dependable
- Watching Pubic Free-To-Air channels for a long period of time will result in the UBI STB loosing authorisation on the UBI channels, please wait approximately 15mins and the UBI channels will resume.
- I have a "E52-32 or E48-32 Searching For Signal" Message
If it's raining please wait for the rain to subside as sometimes it’s hard to receive a signal if there are heavy rain clouds.
If the weather is fine or you experience this after a storm, check your Strength and Quality by pressing the following buttons on the remote control:
Menu > Installation > Status > Signal Detection (once your finished press Exit four (4) times).
Firstly carefully remove the Power Cable (#8) from the rear of the decoder box, then carefully unscrew the LNB IN cable (#1) from the rear of the decoder box for 10 seconds and then replug the Power Cable and LNB IN cable.
You may also check that the UBI frequencies are correct as per this guide.
If you are still experiencing problems, contact the UBI Technical Help Department on 1300 400 800.
- I have a "E16-4 Service Is Currently Scrambled" Message
If you have been watching the Free-To-Air channels available on Optus D2 for quite some time then the UBI decoder box can loose the authorisation from UBI. Simply wait for 15minutes and the service should return.
If this is not the case please contact UBI on 1300 400 800 for further information regarding your account.
- I have a "E17-4 Service Is Currently Scrambled" Messsage
This message will appear if you have inserted someone else’s UBI Smartcard into your UBI decoder box or vice versa. Please return your UBI Smartcard back into your UBI decoder box and contact UBI on 1300 400 800 for further assistance.
- I have a "E04-4 Please Insert Smart Card" Message
E04-4 Please Insert Smart Card message will appear if the UBI Smart Card is incorrectly inserted or isn't inserted.
The UBI Smart Card should be inserted with the gold chip facing down and depending on your type of Smart Card, the Green or Blue arrow should be inserted first.
If you are still experiencing problems, contact the UBI Technical Help Department on 1300 400 800.
- I have a "E05-4 Unkown Smart Card" Message
E05-4 Unkown Smart Card message will appear if the UBI Smartcard is incorrectly inserted or isn't inserted.
The UBI Smart Card should be inserted with the gold chip facing down and depending on your type of Smart Card, the Green or Blue arrow should be inserted first.
If you are still experiencing problems, contact the UBI Technical Help Department on 1300 400 800.
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