 How do I enable the Free-To-Air Channels that are available from Optus D2?Using your UEC STB you are able to receive most satellite Free-To-Air channels that are broadcasted on Optus D2.
Click here (pdf) for a step by step guide on setting up your UEC STB to view the Public Free-To-Air channels. Alternatively you can use the text only (pdf) step by step guide.
Note:
- It is advisable not to use the Public Free-To-Air channels if you are sharing a dish
- UBI World TV is not responsible for the Public Free-To-Air channels in the Public Mode, and are broadcasted by a third party
- UBI World TV does not guarantee that you will be able to access the Public Free-To-Air channels and is equipment dependable
- Watching Pubic Free-To-Air channels for a long period of time will result in the UBI STB loosing authorisation on the UBI channels, please wait approximately 15mins and the UBI channels will resume
I don’t have a current subscription with UBI, can I still watch Aghapy TV?Yes!
If you already have a satellite dish correctly installed and pointed to Optus D2 and a Free to Air satellite receiver, you should be able to receive Aghapy TV.
All you need to do is tune in the necessary frequencies on your Free to Air satellite receiver;
If your Free to Air satellite receiver has a Network Scan option:
Frequency: 12644
Symbol Rate: 22500
Polarization: Horizontal
FEC: 3/4
Aghapy TV should be on channel 152.
If your Free to Air satellite receiver does not have a Network Scan option:
Frequency: 12421
Symbol Rate: 22500
Polarization: Horizontal
FEC: 3/4
Aghapy TV channel number could vary.
If you do not have the necessary equipment, you can purchase your equipment and start a free account with UBI World TV to watch Aghapy TV.
Kindly call UBI World TV on 1300 400 800 for more details.
Note:
- Regular UBI Customers do not have to adjust any frequencies as they are already receiving Aghapy on channel 152 from their UBI STB.
Why was an advertised program was not broadcasted?UBI broadcasts a number of international TV and Radio channels, and ocassionally the advertised content on one of these channels may not be available if the broadcaster does not have broadcasting rights for that particular program in Australia.
How much does it cost for Setanta Sports?Call UBI and subscribe to Setanta Sports for only $14.95 in addition to your monthly subscription fee.
*Setanta Sports is not available to all areas and conditions apply.
How do the new UBI Terms and Conditions affect my current UBI subscription?UBI periodically reviews its Terms & Conditions to make sure these are accurate, and to provide customers with clear information about their rights and obligations.
We have recently updated our Terms & Conditions on April 1 2008. Please note there have been no changes to the price of our services, not to the number of channels or packages we offer our customers.
Click here to see a brochure of our new Terms and Conditions.
I am having difficulty accessing some of the radio channels.Due to infrastructure changes at an overseas teleport, some radio channels will be temporarily affected.
Radio Austral is also currently experiencing some technical issues.
UBI apologises for any inconvenience caused, and is doing everything possible to restore normal service for all radio channels.
What happens if I am late in paying my UBI account?If you are unable to make your monthly payment please contact UBI on 1300 400 800 to discuss alternatives.
You have a grace period of 6 days after your billing date (when your payment is due) to make a late payment.
If your payment is not received within 6 days of your billing date, your service will be automatically disconnected.
Please note that if your service is disconnected, you will be required to pay a Reconnection Fee of $24.95 (in addition to your overdue monthly bill) to have your service reconnected.
Can I change the package/channels I am watching?At any time during your the term of your contract, you can upgrade your package to a different package of equal or higher cost. During your contract term you may not downgrade your existing package to a different cheaper package.
You may subscribe to any add-on channels/packages that UBI offers at any time during your contract. You will need to pay the additional monthly subscription fee for any add-on channels/packages you select, and continue to subscribe to the minimum term for each channel/package you select.
Is UBI broadcasting soccer matches from Euro 2008 or the 2010 World Cup Qualifiers?UBI’s new sports channel, Setanta Sports, will be showing LIVE games from Euro 2008 and the 2010 World Cup Qualifiers (European and South American).
Please call UBI and subscribe to Setanta Sports for only $14.95 in addition to your monthly subscription fee.
* Setanta Sports is not available to all areas and conditions apply.
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